Insights & Updates
Writing about civic technology, data systems, and the nuts and bolts of building software for organizations that do good.
Should your organization use AI? 3 Things to Consider
If a single error could trigger legal exposure, lose a funder, or harm someone you serve, the savings aren't worth it, no matter how often the AI gets it right.
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How does generative AI work? And why doesn't it work all the time?
That's most of what an LLM is -- a very powerful, very well-sourced, fill-in-the-blank.
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Community is a garden
The more people make such interlocking connections, the more you develop a resilient and organic network for mutual support.
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You should be able to have coffee with your vendor
The better model for business is, ironically, the primary model for most of human history -- the embedded community relationship.
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About the Author
Max is a software engineer and data specialist based in Pittsburgh, helping organizations build reliable systems and make better use of their data.
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